#Update my sound driver how to#
#Update my sound driver install#
#Update my sound driver update#

At the 'Finish' screen, click 'Finish'.At the 'License Agreement' dialog, read the agreement, then, if you agree, click 'I Agree' to continue with the installation.At the 'Realtek High Definition Audio Ver.At the 'Select Country' screen, select the country for this installation, and then click 'Next'.If the 'Select Language' screen appears, select the language you wish to use, and then click 'OK'.At the 'User Account Control' screen, click 'Yes'.Go to the directory where the file was downloaded and double-click the EP0000551787.exe file to begin the installation.Download the EP0000551787.exe file to a temporary or download directory (please note this directory for reference).The Taskbar should be clear of applications before proceeding. To ensure that no other program interferes with the installation, save all work and close all other programs.

#Update my sound driver install#

Windows will detect the device and install the correct driver. To do so, you’ll need to launch the Device Manager and locate a device named something like “Intel SST Audio Controller.” You’ll open the device’s properties window, uninstall it from your system, and tell Windows to delete the device driver. The rest of the official Microsoft blog post outlines the instructions for removing the buggy driver. If the Audio Check says it is working correctly, any remaining problems are probably not due to the HP computer hardware or software.

#Update my sound driver update#

The buggy update in question is version 9. When the driver has been updated, run the HP Audio Check to validate the driver is working correctly. To regain audio, we recommend you uninstall the driver. If your audio broke recently, and you’re running Windows 10 version 1803 or above, please check to see if the incorrect driver was installed. After receiving reports from users that their audio no longer works, we immediately removed it and started investigating. He writes:Īn Intel audio driver was incorrectly pushed to devices via Windows Update for a short period of time earlier this week. If you don’t trust Windows Update, you can also follow the instructions below.īleeping Computer brought this to our attention, but the official details come straight from Matthew van Eerde, a Senior Software Engineer on Microsoft’s Windows team.

Which means that you should be able to check for updates and it will be fixed once the new patch is installed. Update: Microsoft has released a new patch to resolve the problem. Windows Update KB4468550 now removes the driver automatically from systems that received it incorrectly.

Right-click the name of the audio device listed under Sound, video and game controllers. Double-click Sound, video and game controllers. Click Start, and type device manager into the Start Search field.

#Update my sound driver how to#

If your PC suddenly can’t play audio, here’s how to fix it. How do I update my speaker driver Update the audio driver using Device Manager as follows: Connect to the Internet. Earlier this week, Microsoft released a buggy Intel audio driver that broke the sound on some PCs.